Return Policy
30-Day Money-Back Guarantee for Any Reason
Undamaged products may be returned for a full refund for any reason within 30 days of the date the item was delivered to the designated shipping address. Once the returned item arrives back in MagniPros' warehouse for inspection, the refund process will begin.
- Returns must include all accessories
- Items must include original packaging
- For non-quality related warranty claims, buyer is responsible for shipping costs
- For non-quality related warranty claims, MagniPros refunds the cost of the product itself
- Returns may be rejected if items do not meet the above requirements
Refund requests for the 30-day money back guarantee expires 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window. For purchases not made directly through MagniPros' online store, please contact retailers for refunds. For quality-related issues, please see below.
Warranty Claims for Quality-Related Issues
All quality-related defects on items sold directly by MagniPros or authorized resellers are covered by an extensive warranty, starting from the date of purchase.
MagniPros' limited warranty is restricted to the country of purchase. The limited warranty is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase.
For quality-related warranty claims, items will be replaced with a new item or an equal value product of your choice.
Warranties on all replacements follow the same warranty timeframe of the original defective item, or 3 months after being replaced, whichever is longer. Warranties on products are void after having been fully refund. All orders within the United States ship free of charge; however, customers are responsible for covering return shipping costs, as return fees are not included in our free shipping policy.Still have questions? Feel free to contact us, we will be glad to assist you further.
1-888-507-8962 x2 (M-F, 9am-5:30pm PST)
Please proceed to submit the return form below if you have Order Number handy...
Order Number: You can find this in the order history of the account the purchase was made through or your order email. Failure to provide a order number or correct information, we will not move forward with the return process.
